Privacy Policy
Last updated: 24 May 2026
Virel ("we", "our", or "us") operates the Virel mobile application and the website getvirel.co. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app or visit our website. Please read this carefully.
By using Virel, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
- Account information: Name, email address, and phone number when you register.
- Credit card details: Card names, banks, and last-four digits you manually add. We do not collect full card numbers, CVVs, or PINs.
- Spend data: Transaction amounts, categories, and merchants you log within the app.
- SMS / Gmail access: If you grant permission, we read transaction SMS messages or Gmail emails solely to auto-import spend data. This data is processed on-device and is not uploaded to our servers.
1.2 Automatically Collected Information
- Device type, operating system version, and app version.
- Crash reports and performance data (via Firebase Crashlytics) to help us fix bugs.
- Analytics events (page views, feature usage) to improve the app — no personally identifiable financial data is included.
1.3 Information from Third Parties
- When you sign in with Google, we receive your Google account name and email address.
- If you connect Gmail, we receive read-only access to transaction-related emails.
2. How We Use Your Information
- To provide credit card recommendations and spend analysis.
- To power the AI voice assistant with your real spend context.
- To calculate and display Virel Coins, milestones, and savings.
- To send service-related notifications (low-balance alerts, new features).
- To improve app performance, fix bugs, and develop new features.
- To comply with applicable laws and regulations.
3. Affiliate Links & Commissions
Virel's website and app contain affiliate links to third-party services including (but not limited to) credit card applications, flight and hotel booking platforms, food delivery services, medicine delivery apps, cab booking services, investment platforms, and insurance providers.
When you click an affiliate link and complete a qualifying action (such as applying for a credit card or making a booking), Virel may earn a commission from the third-party partner. This commission comes at no additional cost to you.
Affiliate relationships do not influence our card recommendations or editorial content. We recommend products based on objective reward-rate data.
Third-party websites and services linked from Virel have their own privacy policies. We are not responsible for their practices.
4. Data Sharing & Disclosure
We do not sell your personal data. We share data only in the following limited circumstances:
- Service providers: Firebase (Google) for authentication and crash analytics; Gemini API for AI assistant responses. These providers are contractually bound to protect your data.
- Legal requirements: We may disclose information if required by law, court order, or governmental authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will notify you before this occurs.
5. Data Storage & Security
- Spend data and card details are stored locally on your device using secure encrypted storage.
- We use industry-standard security measures (TLS encryption, Firebase security rules) to protect data in transit and at rest.
- No system is 100% secure. If you discover a security issue, please report it to support@getvirel.co.
6. Data Retention
We retain account data for as long as your account is active or as needed to provide services. You may delete your account and all associated data at any time from the app's Settings screen. On deletion, we remove your data within 30 days.
7. Children's Privacy
Virel is not directed at children under 18 years of age. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us with personal data, please contact us immediately.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Withdraw consent for data processing at any time.
- Lodge a complaint with the relevant data protection authority.
To exercise any of these rights, email us at support@getvirel.co.
9. Cookies & Tracking
Our website (getvirel.co) may use essential cookies for functionality and analytics cookies (e.g., Google Analytics) to understand visitor behaviour. You may disable cookies via your browser settings, though some site features may not function correctly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page and, for material changes, notify you via the app or email. Continued use of Virel after changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: